Responding to COVID-19

COVID vaccine booking process FAQs

Am I eligible for a vaccine? 

  • If you are part of the health and social care workforce you are eligible to receive the vaccine. The social care workforce includes people doing a range of roles to support those with social care needs. The priority 2 eligible social care workforce has been further defined by the Local Government Association, the NHS and the Association of Directors of Adult Social Services and you find more detail here.

How can I book my vaccination? 

  • To book your vaccine, visit or call 119. If you have any questions or queries, speak to your manager.

Can our volunteers get vaccinated now?

  • Yes, if they meet the criteria set out in the The Joint Committee on Vaccinations and Immunisation (JCVI) - they are providing a critical function or service to the community operating in the capacity of a Priority 2 frontline health and social care worker. Please advise any eligible worker to use the same direct link booking process. 

My second vaccination appointment was cancelled, can I use this new booking process to arrange a replacement one?

  • No. The site where you received your first vaccination will be in contact with you to re book your second appointment. This includes Kingston Hospital Hub if that is where you received your first dose.

Will the vaccine protect you right away?

  • Once you have had the COVID-19 vaccine, it has been shown to reduce the chance of you suffering from COVID-19 disease. Each vaccine has been tested in more than 20,000 people in several different countries and shown to be safe.
  • It may take a week or two for your body to build up some protection from the first dose of vaccine. Like all medicines, no vaccine is completely effective, so you should continue to take recommended precautions to avoid infection. Some people may still get COVID-19 despite having a vaccination, but this should be less severe.
  • The vaccine cannot give you COVID-19 infection, and a full course will reduce your chance of becoming seriously ill. We do not yet know whether it will stop you from catching and passing on the virus, but we do expect it to reduce this risk. So, it’s still important to follow the guidance in your local area to protect those around you.

Does the vaccine affect fertility?

  • The Royal College of Midwives (RCM) and The Royal College of Obstetricians and Gynaecologists (RCOG) have issued a joint statement about Covid-19 vaccinations, fertility and pregnancy.
  • Dr Edward Morris, RCOG President, said: “We want to reassure women that there is no evidence to suggest that Covid-19 vaccines will affect fertility. Claims of any effect of Covid-19 vaccination on fertility are speculative and not supported by any data.”
  • There is no biologically plausible mechanism by which current vaccines would cause any impact on women's fertility. Evidence has not been presented that women who have been vaccinated have gone on to have fertility problems.
  • For women in the age group where they may be considering pregnancy, the vaccination is only currently being offered to two groups - health and social care workers (including carers for older adults in residential care homes) who are at higher risk of catching Covid-19 and those with serious medical conditions who have a greater risk of severe illness from Covid-19. Pregnant and breastfeeding women who are eligible will also be offered the vaccine. Women who are eligible for the vaccination should consider discussing any concerns they have with their midwife or healthcare professional.

When and where do I get my second vaccine?

  • Once you have had your first dose, it is important you come back to the same place for your second vaccine. If this is at a local GP led centre or hospital, you will be contacted to book in your second appointment nearer the time to make sure you have your second dose up to 12 weeks later, please wait to be contacted.
  • If you received your first vaccination at a Large Vaccination Centre, like Epsom Downs, then you will have booked your second appointment at the point of booking the first.
  • It is important to have both doses of the same vaccine to give you the best protection, so make sure you keep your next appointment to get your second dose.

Last Modified: 21/04/2021 12:14:08