I need help

While Kingston’s Covid-19 case rates are showing a downward trend, they continue to be very high.

If you have symptoms of Covid-19,  have tested positive and need to self-isolate or need help due to Covid-19, the Kingston Stronger Together Community Response Hub is here to support you. We can help those who do not have existing trusted people around them to access support and information related to self-isolating, food, fuel and essentials, shopping services and medicine deliveries. Our befriending and Connected Kingston services can help keep you connected with others and if you are on a low income, we may be able to help you to access financial support.

For help please complete the support form here bitly.com/KingstonHelp or call 020 8547 5000 if you can't access online forms.

There is no longer a legal requirement for people with Covid-19to self-isolate, however if you have any of the main symptoms of Covid-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people. This is because you could pass the infection on to others, even if you don’t have symptoms. The up to date guidance for people with Covid-19 and their contacts is here.  

Until 1 April the official recommendation remains to test regularly - especially before meeting those who are vulnerable - and anyone with symptoms should still get a PCR test, something we continue to promote.  Anyone who tests positive is still advised to isolate for 5 full days and avoid contact with others, plus take a test on days 5 and 6. If both these are negative and the person doesn’t have a high temperature, then provided they feel well they can go about their normal life once more. 

You can find more information and support on the main council Covid-19 page.

We also have pages on the council website dedicated to looking after your mental and physical wellbeing during Covid-19.

Caring Needs

If you are being cared for, or you are providing care in a personal or professional capacity and need information, see the latest updates, guidance and support on responding to COVID-19.

COVID-19 (Coronavirus) information is also available in other languages and formats. 

Visit our COVID-19 information in other formats page.

Last Modified: 25/02/2022 13:51:09