I need help

Anyone with COVID-19 symptoms or a positive test result should stay at home and self-isolate immediately. This is because you could pass the infection on to others, even if you don’t have symptoms. You could be fined if you do not self-isolate following a notification by NHS Test and Trace. 

If you need to self-isolate or need help due to Covid-19, the Kingston Stronger Together Community Response Hub is here to support you. We can help those who do not have existing trusted people around them to access support and information related to self-isolating, food, fuel and essentials, shopping services and medicine deliveries. Our befriending and Connected Kingston services can help keep you connected with others and if you are on a low income, we may be able to help you to access financial support (you may be entitled to a one-off payment of £500 through the NHS Test and Trace Support Payment scheme if you are required to stay at home and self-isolate). If you are clinically extremely vulnerable, we will contact you on a daily basis to check how you are, if you should wish to receive a call from us. Our staff team are also able to make referrals to services, if required. 

For help please complete the support form here bitly.com/KingstonHelp or call 020 8547 5000 if you can't access online forms.

You can find more information and support on the main COVID-19 page.

We also have pages on the Council website dedicated to looking after your mental and physical wellbeing during COVID-19 (Coronavirus):

Caring Needs

If you are being cared for, or you are providing care in a personal or professional capacity and need information, see the latest updates, guidance and support on responding to COVID-19.

COVID-19 (Coronavirus) information is also available in other languages and formats. 

Visit our COVID-19 information in other formats page.

Last Modified: 21/07/2021 17:22:10