Council Tax Support

Picture of Councillor Alison Holt

Message from Councillor Holt, Portfolio Holder for Finance and Contracts

‘This is an extremely difficult time for everyone. Even more so for our residents who may be facing reductions in their wages or even losing their jobs completely, due to the ongoing Coronavirus pandemic.

We want to do all that we can to support our residents who may be struggling to pay their bills at this time.

If you're on a low income, I'd encourage you to find out if you qualify for our council tax reduction scheme by using our online benefits calculator and claim form. If you do, please apply and we will be in touch with you soon. We're working hard to streamline the application process to make sure that support is provided as quickly as possible to those in need.

For other households that are experiencing problems and finding it difficult to pay their council tax please give us a call us on 0208 547 5007, between 9am-5pm Monday-Friday, as it may be possible to arrange an alternative instalment plan. The lines are quite busy at the moment but we would urge you to contact us as soon as possible and we will do all that we can to help.

If you are able to continue paying your council tax - please do. The council relies on this income to help fund the vital frontline services that local people need, services that play a critical role in protecting our communities and our most vulnerable residents during these uncertain times.'

For more information go to our Council tax page

Council Tax Reduction Scheme

Kingston's Council Tax support scheme (called the Council Tax Reduction Scheme) is one of the few which is fully (100%) funded and any resident facing hardship should apply to it for help with paying and reducing their Council Tax. In addition the Government has made new funding available to council’s to help provide further support.

If you currently receive Council Tax Reduction and are a working age adult then you may qualify for a further £150 off of your 2020/21 council tax bill or if your bill is less than £150 then it may be reduced to zero. We will send you a new bill in early May (the original bills were sent out in early-mid March) advising you of when this has been done.

Update on Tax Credit Payments

The government has confirmed that people who can’t work their normal hours because of coronavirus will still receive their usual tax credits payments. Working reduced hours or being furloughed by your employer will not affect tax credits payments. Further information is available from GOV.UK

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