Guidance and arrangements following a death

Losing a loved one is always distressing and the pandemic has brought new challenges and difficulties for those left behind. For help with registering a death, planning a funeral or accessing bereavement support please see our funeral services update page.

Registration of births, deaths, marriages and citizenship

Kingston Register Office is now closed to visitors. We are providing death registrations over the telephone, please contact us on 0208 547 4600.

All birth and notice of marriage appointments have now been cancelled.

Further information can be found on our births, deaths, marriages and citizenship page.

Funerals, cremations and cemeteries

Councils, faith groups and funeral organisations have worked together to set out new Funeral Standards for London. The aim is to provide guidance on ensuring funerals respect the dignity of the deceased while minimising the risk of spread of infection. They have been developed to consider the needs of all faiths and beliefs and those of none. 

Kingston Cemetery is now back open as normal. Social distancing remains in place. The Crematorium remains closed with the exception of those attending cremation services.

For cremation and burial services there is now a restriction on the number of mourners who can attend, so a safe distance of at least 2 metres (3 steps) can be maintained between individuals.

Only members of the deceased person's household or close family members should attend the funeral (a maximum of 10). If the deceased has neither household or family members in attendance, then it is possible for a modest number of friends to attend. The number of attendees may be subject to change so you are advised to call the administration office 020 8546 4462 for any updated guidance. Any individual displaying symptoms of COVID-19 (Coronavirus) should not attend.

Further information.

Kingston Council offer three kinds of crematorium services, including:

  • Direct cremation (unattended) (£305)
  • Early Morning cremation (attended) (£445)
  • Standard cremation (attended) (£670)

If you need help to pay for a funeral, you may be eligible for help through a Funeral Payment. How much you get depends on your circumstances. Information on this and how to claim this benefit is available on the Turn2Us website and on the Gov.uk website.

If you have experience a bereavement, visit Connected Kingston's page on support after a death.

What is a PMART team?

COVID-19 Pandemic Multi-agency Response Team (PMART) has been introduced as part of London’s overall response to the pandemic and to respond in particular to Covid-19 deaths not in a hospital. 
The aim of PMART is to enable frontline services to focus on emergency cases. It will provide a response to deaths in the community, maintain dignity for the deceased and minimise the risk of infection.