Before reporting your recycling as a missed collection, please make sure that your green box contains only recyclable items. Unfortunately, Kingston Council cannot currently accept broken glass, shredded paper, cardboard and plastics other than plastic bottles. If your box contains these items, it will not be collected. Items should be separated either using different green boxes or plastic bags.
Further information on recycling can be found on the Recycling pages of this site.
If you want to order more green boxes, this can be done on line or if you have other queries, please contact the Customer Care Team on 020 8547 5567 or by email at environment@rbk.kingston.gov.uk. Thank you for your commitment to recycling.