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A to Z Guide to Council Services

Download the A-Z Guide (PDF file - will open in a new window)

From Abandoned Vehicles to Zebra Crossings – the A-Z Guide to Kingston Council Services is the must-have reference when contacting Kingston Council.

The 2006-2007 edition of the guide was delivered to every home in the borough over a couple of weeks as a supplement to the summer edition of Livin’ Kingston magazine.  It is also available  from local libraries, leisure centres, Council Helpdesks and Guildhall reception areas.

Featuring a brief description, telephone number and e-mail address for the Council’s most frequently used services, the new A-Z Guide makes it easier than ever for residents to make direct contact with someone who can help them immediately with their enquiry.   

Every page is laid out clearly and concisely, featuring a wide range of useful information that includes:

  • Addresses and opening times of the borough’s seven libraries
  • Winter and summer opening times for the Villiers Road Recycling Centre
  • Details of the facilities available at the borough’s leisure centres
  • Contact details for the housing estate management offices
  • Information on how to report abandoned vehicles, graffiti, litter, missed rubbish or recycling collections and much, much more….

The A-Z Guide also provides information on the Council’s comments and complaints procedure, an overview of its decision-making process and contact details and photographs for all 48 elected Councillors.  There’s even a handy map of the Guildhall Complex, accompanied by a list of which council departments are located in each building.

At the back of the guide is an A-Z Extra, listing the telephone numbers of many other organisations that provide services in the borough, often in partnership with Kingston Council.  

Councillor Derek Osbourne, Leader of Kingston Council, said: “Putting the Royal Borough’s residents at the heart of everything we do continues to be a priority for the Administration.  Our ongoing commitment to ‘Opening up the Council’ runs throughout our policy programme and aims to encourage greater participation from residents, especially the young and older people.  We want to make it easier for people to contact the Council and get hold of the right person, first time.

“The A-Z Guide has been designed with this in mind.  I hope residents will find the guide helpful and will choose to keep it close by in case they need to contact us.”

Copies of the A-Z Guide to Kingston Council Services are available from Guildhall Reception areas, local Helpdesks, borough libraries and leisure centres.  Alternatively, you can use the online version, or download a PDF version below.

Download the Guide

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The Royal Borough of Kingston upon Thames, Guildhall, High Street, Kingston upon Thames, KT1 1EU

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