Contact Us Online
You can contact various Council Departments Online by completing the relevant form below.
Please use the form most appropriate to your enquiry. If you are unable to find the most appropriate form, please use the General Enquiries form and make your enquiry as clear as possible to enable our Information Officers to determine which is the best department to deal with your comments.
- A to Z of Council Services
Use the A to Z of Council Services to find departmental contact information.
- Abandoned Vehicles
Use this form to advise us of any Abandoned Vehicles in the Borough.
- Blocked Drain
Use this form to report a Blocked Drain (Roadside surface Water Gullies only) in your area.
- Business Rates
Use this form for any Business Rates enquiry - Chief Executive
Use this form to Contact the Chief Executive to raise an issue.
- Comments, Complaints and Sorting Out Problems
Use this form to send your comments or complaints about our services
- Community Care Social Services
Use this form if you need help or advice on our services to support vulnerable adults to live independently, safe and well such as personal and practical care in your home, residential care, support for carers, and home adaptations/equipment to make your life easier.
- Council Tax
Use this form for any Council Tax enquiry.
- Education
Use this form for any Schools, Adult Education, Libraries, Student Finance, Special Educational Needs enquiry.
- Environment
Contact Environment to report a Missed Bin/Recycling, or enquire about Rubbish, Roads, Planning, Trees, Blocked Drains, Pavements, or General Environmental Issues.
- Events - Arts
Use this form to ask the Arts Office to publicise details of any arts events which you are organising on the Arts pages of the Website.
- Events - General
Use this form to tell us or your Event you want us to consider publicising on the What's On pages.
- Events - Invite the Mayor
Use this form to tell us or an Event you would like the Mayor to attend.
- Freedom of Information Request
Use this form to request information under the Freedom of Information Act.
- General Enquiries
Use this form when you can't find a specific form for your enquiry
- Graffiti
Use this form to report the location of any Graffiti within the Borough.
- Housing
Use this form for any Housing Rent, Housing Repairs etc.enquiry
- Housing and Council Tax Benefits
Use this form for any Housing and Council Tax Benefits Enquiries - Noise and Pollution
Use this form to make a complaint online - Parking Appeals
Use this form to appeal against a Penalty Charge Notice (PCN)
- Libraries
Use this form to enquire or comment about any of the Libraries' services.
- Social Services
Use this form for any enquiries about Social Services in Kingston. - Sports Enquiries
Use this form to enquire about Sports Clubs and Sports Facilities in Kingston.
- Street Lights
Use this form for to report any broken Street Lights or enquire about Street Lighting in the borough.
- Trading Standards
Use this form if your business is based in the Royal Borough of Kingston upon Thames and you have an enquiry about Trading Standards legislation for that business. For consumer advice, please contact Consumer Direct on 08454 04 05 06 or visit their website, www.consumerdirect.gov.uk - Visitor and Tourist Information
Use this form if you want information about Visiting Kingston.
- Website - Online Property Information and Mapping System (ISIS)
Use this form if you have any comments about the Council's Online Mapping System (ISIS). This includes information about landfill and recycling collection dates and planning applications.
- Website - General
Use this form if you have any comments or questions about the Council's main website.
General Enquiries
If you cannot find a specific form above for your enquiry please complete the General Enquiries form.
If this form is not suitable for your request or you need any information, please email us on contact.us@rbk.kingston.gov.uk
Please make your enquiry as clear as possible to help our Information Officers determine which is the best department to deal with your comments.
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