As of the 1 January 2005 there are three key areas of legislation which gives you specific rights of access to information held by the Council. The Council welcomes enquiries about its activities and publishes a great deal of information.
Information Type
The three key areas are Freedom of Information (FOI), Data Protection and Environmental Information Regulations (EIR). The table below gives information about all of these areas.
The Council already makes available a large amount of information through this website, through libraries and helpdesks. The information that you are looking for may already be available through these sources and therefore already in the public domain. If the information is already public, the Council is not obliged to deal with your request under the Freedom of Information Act or the Environmental Information Regulations.
You can use our Search facility to find documents published on the website or visit our Finding FOI information page.
By Post:
The Royal Borough of Kingston-upon Thames
High Street
Kingston-upon-Thames
KT1 1EU
Online: Find the online request form at the bottom of this page
Fax: : 020 8547 5034
Telephone (for EIR): 020 8547 5757
Your request must include:
If you request personal information under the Data Protection Act, the timescale is 40 days.
The Council has a duty to provide advice and assistance to applicants. If the Council does not hold the information requested, we will clarify the request or inform you of what is available on the subject matter through the Publication Scheme.
Sometimes there will be exemptions under FOI or exceptions under EIR which will prevent the Council from disclosing the information in its entirety or in part.
Sometimes information requested will not be held by the Council but by another Public Authority or a third party. The Council has the legal right to transfer requests to the relevant Authority or gain consent of the third party to release the information.
If you are unhappy with the way in which the Council has dealt with your request under FOI, EIR or the Data Protection Act, use the Council’s Complaint Procedures (you will find a link at the bottom of this page)
You have the right of appeal to the Information Commissioner, once the Council's Complaints procedure is completed.
If you need further information, please contact us:
Records Manager and Data Protection Officer
Royal Borough of Kingston upon Thames
Guildhall
Kingston-upon-Thames
KT1 1EU
Telephone: 020 8547 5757
Email: foi@rbk.kingston.gov.uk