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Making a Complaint
Making a Complaint
The Standards Committee deals with complaints about the behaviour of a Member of the Council (either an elected Councillor or one of the Co-opted, Advisory or Independent Members appointed by the Council). For more information about how to make a complaint about a general matter please follow the link at the bottom of the page for Kingston Council’s Complaints Procedure.
If you have a complaint about a Member you first need to send this in writing to the Council’s Monitoring Officer. There is a leaflet and a form to help you set out your complaint . These are at the bottom of this page and are also in libraries and other Council buildings. You do not have to use the form , you can write a letter saying who the complaint is about and why you think they have not followed the Code of Conduct.
Monitoring Officer for Kingston
Kingston's Monitoring Officer is Nick Bishop, Head of Legal Services. Complaints should be sent to:
Nick Bishop
Head of Legal Services
Royal Borough of Kingston upon Thames
Guildhall
High Street
Kingston upon Thames
KT1 1EU
Dealing with the Complaint
A Sub Committee of the Standards Committee will make an assessment of the complaint. The Sub Committee is 3 members 2 Councillors and an Independent member who will chair the Sub Committee. They can decide to
- Ask the Monitoring Officer to investigate your complaint
- Take some other action
- Send it to Standards for England to investigate ( this is the national body for ethical standards)
- Take no further action.
You will be told in writing what is happening and when the Sub Committee is meeting, although you will not be asked to attend the Sub Committee. You will then be told what the Sub Committee has decided and what steps you can take if you are not happy with the decision.