Privacy Statement
Information about our Organisation and Website
The Royal Borough of Kingston upon Thames Council is based in greater London, United Kingdom.
Modern information and communication technologies play a fundamental role in the activities of an organisation like the Royal Borough of Kingston upon Thames.
What we do
Our principal activities are to provide a range of government services to local people and businesses by working in partnership with other local authorities and business partners.
Our privacy policy covers the websites of the Royal Borough of Kingston upon Thames, Guildhall Complex, High Street, Kingston upon Thames, KT1 1EU, UK.
Providing Visitors with Anonymous Access
You can access our website's home page and browse our site without disclosing your personal data.
Automatic Collection of Information
We do not automatically log personal data, nor do we link information automatically logged by other means with personal data about specific individuals.
We do not use cookies to store personal data, nor do we link non-personal information stored in cookies with personal data about specific individuals.
Statistical information such as URL, type of browser and the IP address of site visitors is automatically monitored. This information is not linked to personally identifiable information and is only used by the Council for system administration and to evaluate the use of the site.
Disclosure and Visitor Choice
Kingston Council doesn't capture and store any personal information about individuals who access this Website, except where you voluntarily choose to give us your personal details via email, or by enquiring about any of our services. In these latter cases, the personal data you give Kingston Council will be used exclusively for providing you with the information you have requested.
We don't pass any of your personal data to outside organisations and/or individuals, except with your express consent. Kingston Council sends cookies from this site to enable you to use the interactive elements of the site such as Community Information.
Confidentiality and Security
We do not give visitors to our website the option of using a secure transmission method to send us their personal data except in instances where financial details are requested and submitted where the council has Verisign certificates to establish the authenticity of the site..
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- unauthorised access
- improper use or disclosure; unauthorised modification
- unlawful destruction or accidental loss
All our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulations.
Access to the Personal Data we may hold about you
You can ask us whether we are keeping personal data about you by sending a written request postal mail to this address:
Data Protection Officer
Royal Borough
of Kingston upon Thames
Guildhall 2
High Street
Kingston
upon Thames
KT1 1EU
Upon request, which you can indicate by sending postal mail to this address, we will provide you with a readable copy of the personal data which we keep about you, within 40 days - although we may require proof of your identity.
We will provide the information at a charge of £10.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
- erased
- rectified or amended completed
We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.
We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.