Feedback from Surbiton Town Centre Discussion Groups

• Home
• Your Council
• Consultations
• Surbiton Town Centre Improvement Consultation
• Community Engagement – Phase 1 Consultation (Spring 2009)
• Feedback from Surbiton Town Centre Discussion Groups

• Group 1
  • Accessibility to pedestrians obstructed by street furniture
  • Station forecourt – more cycle racks, too much clutter
  • Lack of interesting shops
• Group 2
  • Should emphasis be on pedestrians or vehicles?
  • Congestion caused by lack of parking and not enough disabled bays
  • Limited small public space/green areas
• Group 3
  • Pedestrian movement on Victoria  Road – width of pavements not sufficient
  • Better links needed to the riverside
  • Roundabout at station needs attention
• Group 4
  • Safe access for pedestrians at the station – red surface crossings need to be removed
  • Streetscape in Victoria Road needs attention in particular pavement quality and street furniture unnecessary ‘A’Boards
  • Retail on offer – small range of shops
• Group 5
  • Pavement width on south side coupled with pavement on street – difficult wheelchair access and not suitable for flow of pedestrians
  • Roundabout Safety
  • Variety of businesses in Surbiton

• Group 1
  • Pavements very narrow – pinch problems in narrow sections around bus stops, especially by Halifax
  • Too much street furniture
  • Pedestrian safety at the roundabout – especially near the station.
• Group 2
  • Pavement narrow on one side and wider on the other
  • Lighting on side streets – St. James Road very dark in particular at the far end
  • Station concourse dangerous – difficult for pedestrians to cross
  • Less cycle parking areas at the front of the station
• Group 3
  • Parking – need longer term provision
  • Bring bigger name shops into the area to make it more interesting
  • Find something to capture the interest of commuters to keep them in the town and encourage them to use it e.g. leisure facilities.

• Group 1
  • Pavement width could be increased along the length of Victoria Road from St. James to Brighton Road, keeping two-way traffic, but possibly reduce access at peak times.
  • Keep pavements equal size and have planting on both sides of the road.
  • Provide access by service road behind shops from the station
  • Remove unnecessary clutter but include seating – remove BT boxes
• Group 2
  • Need to widen pavements on both sides if possible. All on-street parking could be removed
  • All through traffic to be retained i.e. general traffic
  • Keep parking on the north sides if needs be
  • Station forecourt needs clear definition between vehicles and pedestrian access
• Group 3
  • Deliveries – some restrictions on loading hours on Victoria Road would help pedestrian environment
  • Roundabout – reduce clutter in the area providing more pedestrian space
  • Sainsbury’s end of Victoria Road – expand public space outside Zizzi.  
• Group 4
  • Safe access to station – look at pedestrian priorities over vehicles and consider lighting and  zebra crossings
  • Look for best ways for cyclist parking to be installed, preventing street clutter
  • Widening north side of Victoria Road not to extent that traffic flow is reduced.
• Group 5
  • Rear delivery access road from station approach to 67 south side of Victoria Road
  • From top of Victoria Road – station to St. Andrew’s Road less traffic to enable more trees but less clutter – to improve appearance

• Group 1
  • Reduced clutter would have considerable impact
  • Station forecourt could be better used to integrate with buses; removal of bus stop next to Halifax so people could use Waitrose stop. Taxis could be moved too. Issue with roundabout
  • More independent shops should be encouraged. Woolworths site could be used for a farmers’ market or craft/artists base for students
  • Do not want to divert traffic away to residential roads
  • Keep Surbiton’s identity intact; protect it
  • Parking spaces need to be made more inviting – to feel safer and more user friendly - and signage should be improved
• Group 2
  • More youth facilities in Victoria Road area – Woolworths site is a potential youth cafe or a library with internet access in the area
  • Station forecourt is a poor use of space – taxis should be moved to rear access road towards Sainsbury and away from St. Mark’s Tavern
  • Area outside of St. Mark’s Tavern could be used for market stalls weekly/daily to make better use of the space
  • Improved pavement space on Victoria Road with less signage and clutter. Wider pavements and better quality.
  • No reason for implementing different traffic schemes when what is in place works
  • A map encouraging people to visit the town centre, including Brighton Road

If you have any questions please contact us at the Environmental Services Customer Service Centre on 020 8547 5002 or email surbiton.consultation@rbk.kingston.gov.uk.