Street Care and Cleansing
Street Cleaning
We are responsible for street cleaning throughout the borough on all public roads and pavements. This excludes some private roads.
The cleaning consists of the collection and removal of all litter and dirt including: grit, detritus, debris, leaves, dead vegetation, excreta, cans, cartons, paper, debris from road traffic accidents and any other waste matter from the highways.
The frequency of cleansing varies from continuous or daily in the town centres to every three weeks in most residential streets.
We also have a statutory duty to remove any motor vehicle abandoned on any land, or highway in the open air. We are working with the Police to try and combat the crime of graffiti and fly-tipping borough-wide.
Street Sweeping Schedules
Most residential roads are swept every three weeks. To see when your street is swept, please open the link below and enter your postcode.
Missed Street Cleaning
If you feel your street has been missed, or not fully cleansed you can call the Customer Contact Centre on 020 8547 5002, use our online form or email us:
Street Cleaning Requiring Immediate Attention
We are responsible for cleaning services which require remedial action within one hour. We operate to remove oil and paint spillages, dangerous or hazardous fly-tips and debris from road traffic accidents. Please contact us on the details provided below to report spillages of this kind.
For information on hazadous waste and fly-tipping, please see:
Abandoned Vehicles
For information on how we deal with abandoned vehicles or to report an abandoned vehicle, please see:
Dead Animals
To arrange the removal of dead animals on the street, pavement, park or any other public space, please contact us on the details provided below.
Lost Animals
Please contact us if you have lost your pet and would like to check if it has been removed by the Council.
Contact us
For further information please telephone 020 8547 5002, or email us at:
Write to us at:
Environmental Services
Guildhall 2
High Street
Kingston upon Thames
KT1 1EU
