Payment Methods for Business Rates
Direct Debit
This payment method offers a choice of two payment dates - 1st or 15th of the month. You can set up a Direct Debit by telephone when you contact the Business Rates section or you can complete a Direct Debit Instruction online, or Download a Direct Debit Instruction Form for you to complete and return to us, see the links at the bottom of this page. The Direct Debit scheme is fully guaranteed; in the unlikely event that we collect the incorrect amount we guarantee to refund this.
Internet
Payment by debit or credit card (charges apply to payments made by credit card) may be made using the Council’s internet payment facility using the link at the bottom of this page. This service is available 24 hours a day, 365 days a year. Further details can be obtained via the link at the bottom of the page. The latest encryption technology is being used to make your payment fully secure.
Telephone Payments
Payment by debit or credit card (charges apply to payments made by credit card) may be made using the Council’s automated telephone payment facility on 0845 359 1111. Touch-tone telephone keypads are required. This service is available 24 hours a day, 365 days a year.
Payment by BACS and Bank Standing Order
You should instruct your bank to pay The Royal Borough of Kingston upon Thames. The Council's bank details are:
- National Westminster Bank
- Sort code 60-60-02
- Account number: 44720939
Always quote your National Non-Domestic Rate reference number shown on your bill. Please make sure that we receive payments for the correct amount on or before the dates they become due.
IBAN GB28 NWBK 6060 0244 7209 39
BIC/SWIFT NWBK GB 2L
Telephone Banking
Use the following account details:
- National Westminster Bank
- Sort code 60-60-02
- Account number: 44720939
Please quote your name and National Non-Domestic Rate account number.
By Post
Make cheques payable to The Royal Borough of Kingston upon Thames and crossed 'A/C payee only'. Please make sure your name, address and National Non-Domestic Rate account number are written on the back of the cheque.
Please send to:
Royal Borough of Kingston upon Thames
Guildhall 2
Kingston upon Thames
KT1 1EU
or put your payment into the Council's letterbox at the Guildhall. Do not put cash in the Council's letterbox. Receipts will not be issued unless a stamped self-addressed envelope is sent with the cheque. Post dated cheques will not be accepted.
Internet/Telephone Payments
Please note the following if you are paying over the internet or by telephone:
- The Council cannot accept liability for a payment not reaching the intended account due to a customer quoting an incorrect National Non-Domestic Rate account number.
- The Council cannot accept liability if payment is declined or refused when submitted for online authorisation by your debit or credit card supplier.
- If your card supplier declines payment, the Council is under no obligation to bring this fact to the customer’s attention. Customers should retain any receipts provided and check with your bank or debit/credit card supplier that payment has been deducted from your account.
Frequency of Payments
- Monthly - Payments are due on 1 April and first of each subsequent month.
- Half-yearly - Payments are due on 1 April and 1 September.
- Yearly - Payments are due on 1 April.