Car Park Terms and Conditions
Kingston Council Parking Services
Terms and Conditions of Use in Pay and Display Car Parks
The car park is managed under a Traffic Management Order made under the Road Traffic Act 1984 (as amended). A copy of the relevant order is available for inspection at the Directorate of Environmental Services, Guildhall 2, Kingston upon Thames between 9am – 5pm weekdays.
General information
The car park may not be used for advertising, trading, camping, cooking, sleeping, washing or servicing vehicles unless agreed in advance with the Council. It is forbidden to erect any tent, booth or other structure.
A vehicle which appears to be abandoned or one left in a parking space in contravention of the regulations may be immobilised or removed to a place of safe keeping and eventually disposed of. Costs of release, removal, storage and disposal will be charged to the vehicle's owner.
Contraventions of any of the provisions of the Traffic Management Order may lead to the issue of a Penalty Charge Notice. Failure to pay a penalty charge may result in the issue of a charge certificate against the vehicle owner and the subsequent registration of a charge for recovery under a County Court Order.
The car park is only available for use during the advertised opening hours. Where the car park is available ‘at any time’ no vehicle may park for longer than 24 hours.
Parking is restricted to motor cars, motor cycles and invalid carriages only. Caravans, trailers, coaches and lorries are not permitted. All vehicles must display a vehicle excise licence (tax disc) or exemption notice.
Blue-Badge holders
Only vehicles displaying a Blue Badge in accordance with the regulations may park in bays designated for the use of blue badge holders only.
The named person whose photograph appears on the badge must be either a driver or passenger in the car at the time of parking.
Pay and Display car parks
The required parking fee must be paid at the time of parking unless the vehicle has a valid parking season ticket or permit for the car park.
Additional Time
In car parks only, you are allowed to purchase additional tickets to extend your stay, up to the maximum allowed.
During the hours when charges apply, vehicles may be parked only whilst they are displaying an unexpired Pay and Display ticket or parking permit.
Pay and Display tickets are not transferable between vehicles and are not valid in more than one car park.
If a machine is out of order please use the nearest alternative machine in this car park.
Penalty charge notices
Vehicle owners are liable to receive a penalty charge notice if they contravene the regulations governing the use of the car park.
The contraventions include:-
- Failure to purchase and/or display a valid ticket.
- Overstaying the expiry time shown on the ticket or the maximum period allowed within the car park.
- Failure to park within the marked bays.
- Parked in a ‘Blue Badge holders only’ bay without displaying a valid Blue Badge.
- Parked in a permit bay reserved for designated users.
- Parked in such a position to cause an obstruction.
- Parking a vehicle which exceeds the maximum height and/or weight and/or length limits permitted in the area.
- Parking a vehicle in a car park or area not designated for that class of vehicle.
- Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods.
If a penalty charge notice has been issued to a vehicle, that charge is payable within 28 days from the date of issue. A discounted charge will be accepted if it is received within 14 days of the issue of the penalty charge notice. Civil Enforcement Officers are not permitted to revoke penalty charge notices once they have been issued. Appeals must be made in writing to the address on the reverse of the ticket.
Enquiries regarding penalty charge notices can be made to (020) 8547 5995
Release of vehicles after closing time
A service operates from the closing time of the car park until midnight (24.00hrs) to release locked in vehicles. A charge of £15 per vehicle is made for this call-out service. To arrange a call-out telephone (020) 8547 0908
General assistance or advice
If you require any other assistance or advice on the use of the Council’s car parks please contact our car park supervisors on:-
(020) 8547 6156 or (020) 8547 6159 (after 5pm and weekends)
The Council’s liabilities
- The Council, its servants and agents will accept no liability in respect of any loss, destruction, damage or theft from any vehicle save where the same is caused by the negligence, wilful act or default, or breach of statutory duty of the Council, its servants or agents, or the dishonesty of its servants or agents.
and - The Council, its servants and agents will accept no liability in respect of the death or personal injury sustained by customers and others in the Car Park save where the same is caused by the negligence, wilful act or default, or breach of statutory duty of the Council, its servants or agents.
Kingston Council Parking Services
Terms and Conditions of Use in ‘Pay On Foot’ Car Parks
The car park is managed under a Traffic Management Order made under the Road Traffic Act 1984 (as amended). A copy of the relevant order is available for inspection at the Directorate of Environmental Services, Guildhall 2, Kingston upon Thames between 9am – 5pm weekdays.
General information
The car park may not be used for advertising, trading, camping, cooking, sleeping, washing or servicing vehicles unless agreed in advance with the Council. It is forbidden to erect any tent, booth or other structure.
A vehicle which appears to be abandoned or one left in a parking space in contravention of the regulations may be immobilised or removed to a place of safe keeping and eventually disposed of. Costs of release, removal, storage and disposal will be charged to the vehicle’s owner.
Contraventions of any of the provisions of the Traffic Management Order may lead to the issue of a Penalty Charge Notice. Failure to pay a penalty charge may result in the issue of a charge certificate against the vehicle owner and the subsequent registration of a charge for recovery under a County Court Order.
The car park is only available for use during the advertised opening hours. Where the car park is available ‘at any time’ no vehicle may park for longer than 24 hours.
Parking is restricted to motor cars, motor cycles and invalid carriages only. Caravans, trailers, coaches and lorries are not permitted. All vehicles must display a vehicle excise licence (tax disc) or exemption notice.
Blue-Badge holders
Only vehicles displaying a Blue Badge in accordance with the regulations may park in bays designated for the use of blue badge holders only.
The named person whose photograph appears on the badge must be either a driver or passenger in the car at the time of parking.
Car park tickets must be presented to the car park office together with the blue badge to take advantage of free parking for blue badge holders. This privilege may be refused if the holder is not in the vehicle.
‘Pay on Foot’ car parks
Payment must be made at the Pay Station before you remove your vehicle.
Lost tickets - If you have lost your ticket you will need to report this to the car park office and a replacement will be issued. Lost tickets will be charged at the full daily rate from 8am (11am Sundays) on the day of entry until the time of exit of the vehicle.
If you experience problems with the pay station or require assistance please contact the car park office by pressing the help button on the pay station. Your call will be answered immediately.
Penalty charge notices
Vehicle owners are liable to receive a penalty charge notice if they contravene the regulations governing the use of the car park.
The contraventions include:-
- Failure to park within the marked bays.
- Parked in a ‘Blue Badge holders only’ bay without displaying a valid Blue Badge or a Blue Badge ‘clock’.
- Parked in a permit bay reserved for designated users.
- Parked in such a position to cause an obstruction.
- Parking a vehicle which exceeds the maximum height and/or weight and/or length limits permitted in the area.
- Parking a vehicle in a car park or area not designated for that class of vehicle.
- Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods.
If a penalty charge notice has been issued to a vehicle, that charge is payable within 28 days from the date of issue. A discounted charge will be accepted if it is received within 14 days of the issue of the penalty charge notice. Civil Enforcement Officers are not permitted to revoke penalty charge notices once they have been issued. Appeals must be made in writing to the address on the reverse of the ticket.
Enquiries regarding penalty charge notices can be made to (020) 8547 5995
General assistance or advice
If you require any other assistance or advice on the use of the Council’s car parks please contact either the Car Park Office, situated close to the exit, by pressing the help button on a pay station or ‘Help Point’, or contact our car park supervisors on:- (020) 8547 6156 or (020) 8547 6159 (after 5pm and weekends)
The Council’s liabilities
- The Council, its servants and agents will accept no liability in respect of any loss, destruction, damage or theft from any vehicle save where the same is caused by the negligence, wilful act or default, or breach of statutory duty of the Council, its servants or agents, or the dishonesty of its servants or agents.
and - The Council, its servants and agents will accept no liability in respect of the death or personal injury sustained by customers and others in the Car Park save where the same is caused by the negligence, wilful act or default, or breach of statutory duty of the Council, its servants or agents.