If you have a major water leak in your council home

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• If you have a major water leak in your council home

If you have a major water leak in your council home, you should:

• Turn off the stop cock; this is usually situated under the sink (but could be in the bathroom, hall or under the stairs).
• Phone our Customer Contact Centre on 020 8547 5003.
• We will need to know where the leak is.
• Could it affect the electrical system? If so, turn off the electrical installation at the main fuse box.

For out of hours emergencies (for essential emergency repairs only) please phone 020 8547 5003