If you have a total electrics failure in your council home

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• If you have a total electrics failure in your council home

If you have a total electrics failure in your council home, you should:

• Check whether other properties are affected. If so call your electricity supplier.
• If not check the main fuse.
• Check whether the trip switch has been activated.
• If you unable to identify the problem phone our Customer Contact Centre on  020 8547 5003.

For out of hours emergencies (for essential emergency repairs only) please phone 020 8547 5003