Access to our services
We are proud of our diverse borough and values every resident. Equality is therefore a crucial part of our key strategic aim of putting people first to make we are more accessible and responsive to your needs.
Our commitment to equality in our service delivery and our employment practices means that we believe in:
- Providing fairness and equality of opportunity.
- Recognising that everyone is different and that these differences must be equally respected.
- Challenging discrimination so that we demonstrate our commitments to equality and do not exclude people or make them feel isolated.
- Respecting people’s difference in viewpoint and ensuring that everyone has the opportunity to raise their point of view.
If you have any concerns or suggestions about access to the services we provide, please talk to your estate manager or phone 020 8547 5003 and ask to speak to our Resident Participation Team or by email to respart@rbk.kingston.gov.uk
Please let us know if you have a disability or special need (requirement) that may affect you accessing our service. With your agreement we can highlight this on our information technology system to alert our staff. Your disability or special requirements will then be considered in the service we provide to you.