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The Royal Borough of Kingston upon Thames
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Housing
Information for tenants and leaseholders
About Your Tenancy
How to Report a Council Housing Repair
Neighbourhood Issues
Local Offers - Delivering a Better Service
Tenant and Leaseholder Consultation
Annual Report for Tenants and Leaseholders Oct 2011
Supporting Council Tenants
Rents and Benefits
Information for tenants and leaseholders
Home
Housing
Information for tenants and leaseholders
In this section
About Your Tenancy
Who to Contact About Your Tenancy
Your Tenancy - what you need to know
Your Tenancy Agreement and related information
Moving in to your home
Ending your Tenancy (moving out of your home)
Repairs and improvements
More details on making improvements to your home
Exchanging your home and Right to Buy
More details about exchanging your home and how to apply
Breaking the terms of your tenancy
Other information about the terms of your tenancy
Taking in lodgers and sub-letting part of your home
Your right to be consulted on how your home is managed
Keeping animals in your home
Support in your home
Access to our services
Right to succeed to a council tenancy
Home contents insurance for council tenants and leaseholders
Leaseholders Handbook
How to Report a Council Housing Repair
Repairs the Council are Responsible For
Repairs Council Tenants are Responsible for
Information for Leaseholders - Repairs the Council are Responsible for
If you have a gas leak in your council home
If you have a total electrics failure in your council home
If you have a major water leak in your council home
How Long a Repair Takes
The Council's Contractors
Right to Repair Scheme for Council Tenants
What to do with Repairs not Properly Completed
Neighbourhood Issues
Tackling Anti Social Behaviour
Summary of Policies and Procedures on Anti Social Behaviour
Anti Social Behaviour - Information for Tenants and Licensees
Tackling Anti Social Behaviour Information Pack
Making a Complaint (ASB1)
Mediation (ASB2)
Acceptable Behaviour Contracts ABCs (ASB3)
Taking Legal Action (ASB4)
Local Offers - Delivering a Better Service
Tenant and Leaseholder Consultation
Home Life
Download the 'Home Life' newsletter
Housing Consultative Committee and Leaseholder Forums
Resident Participation
Information about the Housing Sounding Board
Housing Sounding Board Registration Form
Annual Report for Tenants and Leaseholders Oct 2011
Foreword by Cllr Moseley
Introduction to Annual Report for Tenants and Leaseholders
Snapshot of the Report
Kingstons Local Offer
The Tenant Involvement and Empowerment Standard
The Home Standard
The Tenancy Standard
The Neighbourhood and Community Standard
The Value for Money Standard
Measuring our Performance
Supporting Council Tenants
Rents and Benefits
Paying your rent
Dealing with rent arrears
Housing and Council Tax Benefits
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