Performance Indicators should be returned to the Supporting People team on a monthly basis. The performance returns Providers supply ,contribute to our review process and ongoing monitoring of Supporting People Services. We do not use the returns in isolation, but they help us to build up a picture of the service being provided. They also allow us to demonstrate how Supporting People services are helping to provide positive outcomes for vulnerable people.
The quaterly dates for this years performance returns are in the table below.
Please try to return your Performance Indicators on time.
Date for return
04/04/2011 - 03/07/2011
|Quarter 2||04/07/2011 - 02/10/2011||Friday 14/10/2011|
|Quarter 3||03/10/2011 - 01/01/2012||Friday 13/01/2012|
|Quarter 4||02/01/2012 - 01/04/2012||Friday 13/04/2012|
The Performance Indicator workbook should be used to provide your return statistics.
Please provide us with the return electronically. We will shortly be able to upload your returns automatically but we must have an electronic return to do so.
If you are having difficulty completing the workbook, please call our contract and monitoring officer on 020 8547 4760.
Please open the links below to download a Performance Workbook or guidance notes.
|Performance Workbook 2011-12|
|Performance Indicator Guidance|
|Peformance Indicator Definition|