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Right to Repair Scheme for Council Tenants
Right to Repair Scheme for Council Tenants
The Right to Repair scheme is for council tenants ensuring that any repairs which might affect your health, safety or security are completed quickly and easily. The Council has a legal requirement to complete these within a certain timescale.
If we do not complete the repair within the specified timescale and there is no good reason for the delay you can request for a second contractor to complete the work. If the second contractor fails to complete the works in time you may be entitled to compensation.
You could receive £10 in compensation and an additional £2 for every day after the target date up to £50.
There may be a good reason why the repair was not completed such as the resident missing an appointment, where this occurs no compensation would be paid.
What type of Repair? |
What is the defect? |
How long will it take? |
|---|---|---|
Carpentry |
Insecure external window, door or lock Loose or detached banister or handrail Rotten timber flooring |
1 working day 3 working days 3 working days |
Plumbing |
Total loss of water supply Partial loss of water supply Toilet not flushing Taps which cannot be turned Leaking foul drains, soil stacks, or toilet pans (where there is no other working toilet in the flat/house) |
1 working day 3 working days 1 working day 7 working days 1 working day |
Roofing |
Leaking roof | 7 working days |
Drains |
Blocked sink, bath or basin | 1 working day |