BROWSE
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Repairs the Council are Responsible For
What Repairs are the Council Responsible For
We are responsible for maintaining the fabric and structure of your home, and any communal areas.
We will repair:
Security
- The structure of the property for example walls, roofs, joists and beams.
- Window frames, window catches and safety devices.
- External doors and door frames.
- Treatment of damp, rot and woodworm.
Window glazing
- Glazing to communal areas (although this may take the form of boarding up or the use of alternative materials).
- Glazing to your home where the repair was caused by a defective frame or was a result of a crime (in this case we need a crime reference number and a police report).
Water supply
- Water and electricity supplies to your home and where there is an existing gas supply, maintaining it.
- All council owned pipes and waste pipes.
Sanitary ware
- Baths, basins
Gas appliances
- Gas fittings and appliances such as central heating, water heaters, boilers and fitted fires.
Electrical installations
- Electrical wiring including sockets and switches provided by the Council.
Other internal and external fittings
- Plaster work to walls and ceilings.
- Drains, gutters, down pipes, chimneys and flues.
- Communal areas such as pathways, estate roads, hallways, communal stairs and lighting, balconies and rubbish chutes.
- Lifts and fire equipment.
- Door entry equipment.
- Communal television aerials.
- Warden Call systems.
- Fencing and gates to communal parts or gardens, only where failure to carry out the repair will have a serious affect on health and safety, for example rear boundaries to main roads or railways.
- External decorations and decorations to communal parts.
Where the Council is providing services over and above the minimum standard required, it reserves the right not to repair or to remove any fixture, fitting or service whether in your home or in a communal area, where it is beyond economic repair. This may include:
- Not repairing entry phone systems.
- Not replacing a gas fire where you have adequate alternative forms of heating.
- Not carrying out kitchen repairs where not doing so will still mean that you have adequate cupboards and work surfaces.