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The Council's Contractors
What can I expect from the Council's Contractors?
Kingston Council’s contractors represent the Council and are therefore expected to observe the same standards of conduct as council staff.
They will:
- Introduce themselves and show a formal identification badge.
Please make sure all callers have an identification badge before you let them in. If you are not sure, do not let them until you have contacted the Housing Contact Centre on 0800 0778 416 or 020 8547 4656. - Be wearing the appropriate uniform.
- Explain why they are there and what the works will mean to you.
- Behave in a polite and professional manner at
all times. - Refrain from smoking, playing music or using foul or abusive language.
- Make sure that your home is properly protected from dust, paint and so on.
- Make sure all materials and equipment used on site are kept safe and with a minimum of inconvenience to you.
- Make sure that wherever possible supplies of gas, electricity and water are fully restored at the end of each day, or where this is not possible ensure that there is an adequate temporary supply.
- Tidy up at the end of the job or end of the day.