Older People's Services

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Helping you stay independent

Our Services

Our older people's teams now include health and community care staff working together. We offer many different services and types of support to older people living in the Royal Borough. We can provide:

• Practical help in your home, including a laundry service
• Help with your personal care, such as getting up, dressed and having a bath
• Day services providing activities and meals
• 'Direct Payments' - funds to arrange and manage your own services and support instead of receiving a direct service from us
• Information and advice on managing difficulties caused by a lack of ability or disability, equipment to help you with daily living tasks and personal care, adaptations to your home including grab rails, stair rails, ramps, lifts, bathrooms, showers and wheelchair access. Find out more about our Occupational Therapy Services by following the link at the bottom of the page.
• District Nursing services, including health living advice, wound care, catheter care, injections and monitoring of your medical needs
• Services to help those who support and look after you to take a short break
• Meals delivered to your home
• Freedom Passes and application forms, and Blue Badge parking permits
• Residential and Nursing Home Care, if this is more suitable than living in your own home
• Help for people in hospital to return to the community
• 'Careline' emergency telephone alarm system
  

Getting a service

Before we can offer you our services we will need to talk to you about your care and support needs. This is called an assessment. We only provide services to people who have or are soon likely to have 'Critical' or 'Substantial' needs. Our leaflet called 'Helping adults keep safe and independent' tells you more about our services and how we decide who we help.

Contact Information

If you want to speak to someone in person for more information and advice, please contact one of our Health and Social Care Teams for older people. The Teams also provide District Nursing Services for people of all ages.

Health and Social Care Team, Kingston

   For people of 65 years or older living in Kingston.

   Acre Road Clinic,
   204 Acre Road, Kingston KT2 6EX.
   Telephone: 020 8547 6012
   Fax: 020 8547 6047
   Email: optk@rbk.kingston.gov.uk

Health and Social Care Team, New Malden

   For people of 65 years or older living in New Malden.

   Roselands Clinic,
   163 Kingston Road, New Malden KT3 3NN.
   Telephone: 020 8547 6049
   Fax: 020 8949 5971
   Email: optnm@rbk.kingston.gov.uk

Health and Social Care Team, Surbiton

   For people of 65 years or older living in Surbiton.

   Newent House Annex
   8 -10 Browns Road, Surbiton KT5 8SP.
   Telephone: 020 8547 6845
   Fax: 020 8390 8430
   Email: opts@rbk.kingston.gov.uk

Health and Social Care Team, Chessington

   For people of 65 years or older living in Chessington.

   Elmside, I Oakhill, Surbiton KT6 6DY.
   Telephone: 020 8547 6850
   Fax: 020 8390 8430
   Email: optc@rbk.kingston.gov.uk

Community Mental Health Team for Older People

   For people of 65 years and older with mental health needs and dementia-related illness.

   Tolworth Hospital, Red Lion Road, Tolworth KT6 7QU.
   Telephone: 020 8390 0102
   Email: cmhtop@rbk.kingston.gov.uk

Social Work Team Kingston, Tolworth and Surbiton Hospital

   For people who go to these hospitals.

   Kingston Hospital, Galsworthy Road, Kingston KT2 7QB.
   Telephone: 020 8546 7711 Extension: 3505 or 3508
   Email: hospswopne@rbk.kingston.gov.uk

Sensory Impairment Team

   For people who are deaf, or hard hearing, and blind and partially sighted people.

   Crescent Resource Centre,
   Blagdon Road, New Malden KT3 4TA.
   Telephone: 020 8547 6600
   Minicom: 020 8949 0573
   Email: sit@rbk.kingston.gov.uk

Where else can I get help?

Age Concern, Kingston upon Thames

Age Concern, is an independent, local charity providing a range of services and activities for older people living in the Borough of Kingston. Services and support include:

• Free, impartial and confidential information and adviceAssistance with benefits, welfare rights and money issues
• Advocacy on behalf of Older People
• Day Centres and Lunch Clubs across the Borough
• Specialist help on elder abuse, including information, advice, support, advocacy, training and community education
• A follow-up service from Kingston Hospital Accident and Emergeny department
• Support for people who are isolated

Age Concern, Kingston
14 Nelson Road,
New Malden,
KT3 5EA.
Telephone: 020 8942 8256
Website:  www.ageconcernkingston.org