Community Care - Our Publications

Related Documents:

• Policy Documents - General information about how we work
• Services for older people - General Publications
• Community Care Services Language Leaflets
• Newsletters
• Services for people with physical disabilities and health problems
• Services for people with sight or hearing loss
• Services for people with mental health needs
• Services for people with learning disabilities
• Services for people with drug and alcohol problems
• Services for people living with HIV
• Services for people caring for someone who is disabled or has health problems

• Community Care Services - Aims and Objectives (2008- 2009).
  This document sets out our work programme for the coming year.
• Care and Support Services Directory (2007)
  This Directory provides a detailed list of social care, community support, health and housing services for adults in the Royal Borough of Kingston upon Thames.
• Quality in Community Care Services - A Strategic Framework (2005-2010).
  This document sets out a framework for making sure that our services are developed and provided on the basis of clear and measureable standards to meet the needs of service users and carers.
• Framework for Commissioning Community Care Services (2008-2013)
  This document describes how we plan, arrange and quality check services to meet local health and social care needs. We welcome contact from providers of services who are interetsed in developing new services in the Borough. Our contact details can be found on the last page of the document.
• Criteria For Community Care Services and Guidance on Accessing Services for Service Users and Carers (November 2004). 
  This document sets out information on who we offer our services to, how we decide who we help, and the services we offer
• Charging for non-residential services (2010-2011).
  This document sets out our policy for charging for non-residential services such as Home Care services, the shopping service and the laundry service.
• Suspected Abuse of Vulnerable Adults: Joint Policy and Procedure  (June 2009)
  This document sets out our approach to the suspected abuse of adults. The approach is a shared one between Community Care Services, Kingston Primary Care Trust, South West London and St.George's Mental Health NHS Trust, Kingston Hospital NHS Trust, and the Metropolitan Police.
• User Participation Strategy (December 2001).
  This document sets out how we will involve service users in decisions about their own services and in the planning, management and development of services for the community.
• Carers’ Strategic Framework ( 2008-2013)
  This framework is a joint effort between Kingston Community Care Services, Kingston Primary Care Trust and South West London and St George’s Mental Health NHS Trust. The purpose of the framework isto make sure that appropriate services are developed and provided to support carers and promote service user independence within the resources available. It aims to build on the current partnership between carers and Community Services, Health Services and Independent Agencies in improving support for carers. The Strategy includes an Action Plan to put the framework into practice.

• 'Personal Budgets - Living your life your way' - this leaflet tells you all about getting a sum of money to arrange your own care and support instead of getting a service from us.
• Community Care publications list (February 2005):
  This list sets out all our public information leaflets and booklets, including an order form.
• Guide to Community Care Services for adults (2009)
  A guide to all our services including help to support you to live at home, help for you to support your relative or friend, and help to choose a care home.
• 'Better Care, Higher Standards' Charter (January 2005)
  The Charter tells everyone who needs care or support over the long term what you can expect from your local Housing, Health and Social Services.
• Blue Badge Parking Scheme (June 2010)
  This leaflet explains how to apply for a Blue Badge. This badge allows you to park in more convenient places if you are severely disabled or blind. The leaflet includes an application form.
• 'Your Right to be Heard - How to Compliment, Comment or Complain' (October 2003)
• Black and Minority Ethnic (BME) Organisations and Resources (December 2008)
  This directory has been produced by Royal Borough of Kingston upon Thames Community Care Services, in order to provide information on Black and Minority Ethnic groups and organisations who support the health and social care needs of the Royal Borough of Kingston’s residents.
• Charging for Home Care Services 2010-2011 - This leaflet tells you all about our charging policy for services such as Home Care, Shopping, Bathing and Live-in carers.
• Personal Budgets -  Living your life your way  
  This leaflet tells you about how you can live independently with a Personal Budget
• Say No to Abuse - Abuse is wrong, we can help.
  This leaflet is an easy read version and explains what is abuse?

• English
• Arabic
• Chinese
• Farsi
• French
• Gujarati
• Korea
• Lingala
• Portugese
• Punjabi
• Tamil
• Urdu

• Amy Woodgate House Resource Centre (Spring 2010)
• Hobkirk House Resource Centre (Spring 2010)
• Murray House Resource Centre (Spring 2010)
• Newent House Resource Centre (Spring 2010)

• Equalities and Community Engagement  News (May 2010)
  An update on local Black and Minority Ethnic community health and social care developments.
• BME News (January 2008)
  An update on local Black and Minority Ethnic community health and social care developments.
• BME News (July 2007)
  An update on local Black and Minority Ethnic community health and social care developments.
• BME News (April 2007)
  An update on local Black and Minority Ethnic community health and social care developments.
• BME News (September 2006)
  An update on local Black and Minority Ethnic community health and social care developments.
• BME News (December 2006)
  An update on local Black and Minority Ethnic community health and social care developments.

• 'Helping adults keep safe and independent' (Full Version)
  This tells you about our services and how we decide if we can help you. You will also find contact details for all our community care teams and other useful telephone numbers.
• 'My care and support needs'
  A simple guide to help you think about what help you need to stay safe and independent
• Care and Support Services Directory (August 2007)
  Your guide to social services, community support, health and housing services for adults in the Royal Borough of Kingston upon Thames.
• Taking Positive Steps - How to avoid slips, trips and stumbles (November 2008)
  This leaflet tells you how to prevent falls and what to do if you have fallen.
• Abuse hurts! (March 2006)
  Have you or anyone you know been harmed or hurt? This brief guide tells you what abuse is , how you can tell if someone is being abused, and what to do if you are being abused or are worried about someone.
• Choosing a care home (March 2006)
  A guide to the important things to consider when looking for a place in a residential or nursing care home.
• Paying for a place in a Care Home (April 2010)
  A guide for people needing financial help to pay for a permanent place in a residential or nursing care home. For more detailed information, see our 'Understanding Care Home financial assessments' below.
• Understanding Care Home financial assessments (April 2010)
  A detailed guide to the financial help available for people looking for a permanent place in a residential or nursing care home. We would particularly advise property owners to read this guide. Before reading this guide, see our 'Paying for a place in a Care Home' above.
• A Brief Access Guide to Local Amenities and Services (2003)
  A Guide to the ease of use for disabled and older people of a sample services in the Royal Borough of Kingston.

• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Freedom Travel Passes (application form)
  The Freedom Pass allows you to travel free on London’s public transport including buses, the Underground, the London Overground, the Docklands Light Railway and Trams.
• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Do you have a Visual Impairment
  Local information and services.  Please contact the Sensory Impairment Team, Crescent Resource Centre, Cocks Crescent, New Malden, Surrey KT3 4TA, Telephone No. 020 8547 6600, email: sit@rbk.kingston.gov.uk.
• Who shall Eye contact? (May 2006)
• Freedom Travel Passes (application form)
  The Freedom Pass allows you to travel free on London’s public transport including buses, the Underground, the London Overground, the Docklands Light Railway and Trams.
• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Review of the Community Mental Health Teams in Kingston (June 2009) - This report describes a review of the role, function and number of CMHTs in Kingston in light of recent service developments. The review concludes that the current number and role of CMHTs should remain the same but that a number of action points should be addressed.
• Freedom Travel Passes (application form)
  The Freedom Pass allows you to travel free on London’s public transport including buses, the Underground, the London Overground, the Docklands Light Railway and Trams.
• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Freedom Travel Passes (application form)
  The Freedom Pass allows you to travel free on London’s public transport including buses, the Underground, the London Overground, the Docklands Light Railway and Trams.
• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Freedom Travel Passes (application form April 2010)
  The Freedom Pass allows you to travel free on London’s public transport including buses, the Underground, the London Overground, the Docklands Light Railway and Trams.
• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

• Carers Directory (December 2007)
  For details about the various services and support available from Community Care Services, Health Services and the Voluntary sector.
• Support for Carers (June 2010)
  If you look after a relative or friend who has a physical disability, learning disability, mental illness, or is ill or frail, this leaflet is for you.
• Short Breaks (March 2009)
  This leaflet tells you about how we can support you and the person who cares for you to take a break.
• Direct Payments (March 2005)
  This leaflet tells you about the Direct Payments Scheme which offers people who are entitled to Community Care Services in the Royal Borough of Kingston the choice to arrange their own support services instead of getting services organised by us.

Related External Links:

• www.freedompass.org - to find all the information you need about 'Freedom Passes'