Community Care - How to Compliment, Comment or Complain

Helping you stay independent

We are committed to providing high quality services. If you have something to say about us, good or bad, we want to hear from you.

Compliments and Comments

If you want to pay a compliment to one of our staff or make a comment about how we might do something better, you can do it by writing to:

Customer Services
Guildhall I
High Street
Kingston upon Thames
KTI IEU

You can also send compliments and comments online by using the 'Tell us what you think' page. Please use the link below:

If you are not satisfied with a service or a decision that we have made, please contact:

Karen Fenwick
Complaints Officer
Phone: 020 8547 4716
Fax 020 8547 6153
Email: karen.fenwick@rbk.kingston.gov.uk