Community Care - Contact Us

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• You can phone, call in person, write, email, or send an audio cassette tape.
  
• You can ask for help for yourself, or a family member
  or friend. If you are asking for help for someone else,
  make sure they are happy about it.
  
• If you or your family member or friend speak little or no
  English, or if you use sign language, we can arrange an interpreter.
  
• Most of our offices have textphones and induction loops for people who are deaf or hard of hearing.
  
• If you use a wheelchair, most of our offices are accessible and have disabled parking. We can arrange to visit you in your home, if necessary.

We are open between 8.45am and 5pm Monday to Thursday, Fridays 8.45am to 4.45pm.

The standards you can expect when you contact us:

• If you call in person into our reception areas you will be seen within 15 minutes of arrival.
  
• If you telephone us we will answer your call within 4 rings.
  
• If you write to us, we will get back to within 5 working days of receiving your letter.
  
• If you Email us, we will reply to you within 24 hours.
  
• If you send us an audio cassette tape, we will get back to you within 5 working days of receiving your tape.

For general enquiries and information.
Telephone: 020 8547 5005
Minicom: 020 8547 5819
Email: community.care@rbk.kingston.gov.uk

For urgent help outside office hours.

Telephone: 020 8770 5000
Minicom: 020 8770 5178
Type Talk: 0151 709 9494

For people under 65 years with mental health problems whose GP is based in North Kingston, and their carers.

Guildhall I , Kingston KTI IEU.
Telephone: 020 8547 6057
kcmht@rbk.kingston.gov.uk

For people under 65 years with mental health problems whose GP is based in New Malden or Worcester Park, and their carers.

Roselands Resource Centre
163b Kingston Road,
New Malden, KT3 3NN.
Telephone: 020 8336 2848
nmcmht@rbk.kingston.gov.uk

 

For people under 65 years with mental health problems whose GP is based in Surbiton, Chessington, Tolworth or Hook and their carers

CMHT/Woodroffe House

Tolworth Hospital

Red Lion Road

Tolworth KT6 7QU.

Telephone: 0203 513 5071/5320   

Main Hospital Switchboard: 0203 513 5000

Fax:                  0203 513 5097

For people aged 65 or over with mental health needs and dementia-related illness, and their carers.
Tolworth Hospital,
Red Lion Road,
Tolworth KT6 7QU.
Telephone: 020 8390 0102, Ext: 5205
cmhtop@rbk.kingston.gov.uk

For people with a physical disability, a health problem, and those affected by HIV, and their carers.

Guildhall 1, Kingston KT1 1EU   
Telephone: 020 8547 6364
Minicom: 020 8547 6614
hdt@rbk.kingston.gov.uk

For all people affected by HIV, and their carers.

Guildhall 1, Kingston KT1 1EU   
Telephone: 020 8547 6364
hai@rbk.kingston.gov.uk

For people who are deaf, or hard hearing, and blind and partially sighted people, and their carers.

Crescent Resource Centre,
Blagdon Road, New Malden KT3 4TA.
Telephone: 020 8547 6600
Minicom: 020 8949 0573
sit@rbk.kingston.gov.uk

These teams also provide District Nursing Service to people of all ages.

For people aged 65 or over whose GP is based in Kingston or Kingston Vale, and their carers.

Acre Road Clinic,
Acre Road, Kingston KT2 6EX.
Phone: 020 8547 6012
Fax: 020 8547 6047
optk@rbk.kingston.gov.uk

For people aged 65 or over whose GP is based in Surbiton, Tolworth or Chesssington and their carers.

Hollyfield House
22 Hollyfield Road
Surbiton KT5 9AL
Telephone: 020 8547 6849
Fax: 020 8547 6868
opts@rbk.kingston.gov.uk

For people aged 65 or over whose GP is based in New Malden and their carers.

Roselands Clinic
163 Kingston Road Road,
New Malden KT3 3NN.
Telephone: 020 8547 6049
Fax: 020 8949 5971
optnm@rbk.kingston.gov.uk

For people who go to these hospitals and their carers.

Kingston Hospital,
Galsworthy Road,
Kingston KT2 7QB.
Telephone: 020 8546 7711 Ext: 2372

Tolworth Hospital
Red Lion Road,
Surbiton KT6 7QU.
Telephone: 020 8390 0102
hospsw@rbk.kingston.gov.uk

For people with learning disabilities and their carers.

Sessions House
17 Ewell Road
Surbiton
KT6 6AF
Phone: 020 8547 6558
Minicom 020 8949 0573
Fax: 020 8949 6331
cldt@rbk.kingston.gov.uk

For people with drug and or alcohol-related problems and their carers.

Roselands  Resource Centre
163B, Kingston Road
New Malden Surrey
KT3 3NN
Phone: 0208 336 8911
cdat@rbk.kingston.gov.uk

Kingston Community Care Services work closely with Kingston Primary Care Trust to provide quality health and social care services to older people and people with a learning disability.

Kingston Primary Care Trust
Hollyfield House
22 Hollyfield Road
Surbiton, Surrey KT5 9AL.
Telephone: 020 8339 8000
Fax:   020 8339 8100
Website: www.kingstonpct.nhs.uk