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Children's Social Care
Children's Social Care
Social care services protect, care for and support children, young people and their families in Kingston upon Thames. If you are a young person and need help or advice, you can get in touch with us via the Young Livin Website.
Contact us
There are five main access points to services in the borough:
During normal office hours (Mondays to Thursdays 8.45am to 5.00pm and Fridays 8.45am to 4.45pm) |
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ASKK (Kingston's Information Sharing Hub) Tel: 020 8547 5888 ASKK provides help, support and advice to families where children or young people may have additional needs. |
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If you are worried a child is being hurt or abused contact: Safeguarding Services |
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For information and advice about services for disabled children contact: Services for Disabled Children |
At any other time of the week and at weekends contact |
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Children's Emergency Duty Team (Out of Hours Children's Social Work Service) (CEDT) We understand that not all major or unexpected problems happen during normal office hours. The Royal Borough of Kingston provides emergency duty social services for children, young people and their families jointly with the neighbouring London boroughs of Richmond, Merton and Sutton. To contact this service, please call 020 8770 5000. The automated message will go through a number of options and you should follow the instructions when they direct you to press the number 9 on your telephone keypad. Any contact with the CEDT has to go through the Sutton call centre and please hold on until they answer. When they do answer you should make it clear that you are seeking support from the CEDT as a Kingston resident. The call centre staff will take a message for the social work team. They will call the duty social worker, who will call you back and give you advice on how to deal with the problem. Children's Emergency Duty Team |
Access to the Aidhour advocacy service
In order to apply for the advocacy service please ask your social worker for a referral, this will be available via the Service Manager who will in turn contact the ANR. The ANR will appoint an advocate. Although access to the service is only available in this way, publicity materials make it clear that the service provider is independent of Kingston Learning and Children Services.