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      Changes in Circumstances

 

Benefits - Changes in Circumstances

What to tell us

Whilst you are getting benefit you must tell the Housing and Council Tax Benefit department about any changes in your circumstances which might affect your claim.  You will lose benefit if you fail to tell us of the change within one calendar month.  Overpayments resulting from a failure to notify changes in circumstances will be recovered.  You are responsible for telling us about changes in circumstances, these could include:

  • changes in your Income Support / Job Seekers Allowance
  • if your rent changes (private tenants only)
  • if you or your partner's income changes
  • if your family savings change
  • if anyone living with you has a change in their situation, for example starting work
  • if anyone moves in or out of your property

Please do not rely on the Department for Work and Pensions (DWP), your landlord or employer to tell us about any changes.

How to tell us

You can now report a change in circumstances online.  Registration is quick and simple - use the link below to register and use this exciting new service!

Alternatively, complete a Change in Circumstances form.  Regrettably we are unable to accept these forms electronically. Please print the form and once completed return it to the address on the form.

 
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The Royal Borough of Kingston upon Thames, Guildhall, High Street, Kingston upon Thames, KT1 1EU

Contact Us | SMS: 07797 806 521
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